Terms of use


You are currently at the Karlovac Tourist Board website. Your use of the website is subject to the stated terms of use. The Tourist Board assumes the website’s users are at every moment fully cognizant of the terms of use, understanding them and accepting them in their entirety. It also considers all the associated webpages at the visitkarlovac.hr domain to belong to the same category. 

Karlovac Tourist Board reserves the right to change the Terms of Use at any time without notice and will not be held responsible for any consequences of such changes. 

By using the visitkarlovac.hr website, you agree to these terms, as well as to all the rules governing the questions of privacy and cookies. 

The aim of the website is to initiate and promote the development and advancement of the existing tourist products, to initiate the development of new tourist products in the Karlovac area, with destination management at the town level, to develop the awareness of the importance and economic, social and other effects of tourism, and of the need and the importance of preserving and advancing all the elements of the tourist product, and especially the natural surroundings and cultural heritage preservation, according to the principles of sustainable development. 

Karlovac Tourist Board will take no responsibility for anything that the user does while using the webpages, neither by using, nor by misusing the content, as well as for any damage to user or any third party due to using or misusing the content. 

Karlovac Tourist Board is trying to minimise the technical errors in using the website, but can not guarantee that all the functionalities will always be available, nor can it be responsible for possible inaccessibility. 

Karlovac Tourist Board is not responsible for the accessibility of other, linked webpages.

Document, photographs, data, information or any part of the content published at this website may not be reproduced, distributed or used in any commercial way. 

Anyone can include the Karlovac Tourist Board website link, or the links to some of its pages, to other webpages.
All the data regarding various products and services, as well as all the information at visitkarlovac.hr are deemed accurate and reliable at the time of publication, but neither Karlovac Tourist Board, nor the visitkarlovac.hr website can guarantee the accuracy, truthfulness or reliability of any of the data on these pages. 




Karlovac Tourist Board asserts copyright over its own content (texts, photographs, visual and audio material, databases, programming code) at the visitkarlovac.hr website. Unauthorised use of any part of the webpage will be regarded as copyright infringement, i.e. use with no express authorisation by its owner (Karlovac Tourist Board). 

If you think Karlovac Tourist Board has breached your intellectual property rights, the case will be reviewed promptly and the problematic content removed the moment the validity of the complaint content has been verified. In case of an unintended mistake, Karlovac Tourist Board sincerely apologises to the wronged party. 



This privacy statement explains the ways we use personal data about you, collected while you’re using our website. 

01.  We will never use your data to send spam.

02. You can ask for termination of e-mail communication at any time.

03. You have a right to ask for the deletion of any part of your data. 

04. We will never sell, rent, publish or distribute your personal data.

05. The data means responsibility and that is why we collect only the necessary data enabling easier communication.



In accordance with internal processes and design systems, Karlovac Tourist Board complies with the following directives and regulations:

  • EU Data Protection Directive of 1995 (DPD)
  • EU General Data Protection Regulation of 2018 (GDPR)

The conformity of the webpage with these regulations is probably going to mean harmony with data protection and privacy laws around the world. 

If you are not sure of our compliance with your country’s regulations, please contact us at: info@visitkarlovac.hr.


When you fill out the contact form or the questions form in trying to learn more about our services, we collect the following data on you:

  • First and last name
  • E-mail address
  • Other information regarding your query

The data is stored within our system for ease of communication during the client’s active status. 


As it is the case with most webpages, our website also uses the Google Analytics service. This tool gathers data in an anonymous mode, including the number of visitors, where they’re from and which pages they have visited. We use the information in order to better understand the visitors’ interactions with our website. 


We collect your contact details only in order to understand your needs and offer better service. We also use them to improve the communication during our service. If you would like to turn off this tracking service, you can do so here:



Cookies are a part of the code enabling the web server to recognise and track the activities in your browser. 

You can change the settings any time. 


  • You can ask us not to use your data to contacti you. 
  • You can ask for all your personal information to be deleted. 
  • At any time, you can ask for your personal information to be changed. 
  • In order to request any of these changes, contact us by e-mail at info@visitkarlovac.hr


We strive to make your personal data safe and secure permanently. In order to prevent unauthorised access to your personal data, we have made the appropriate physical, electronic and administrative steps to protect your information.


Please, contact us at info@visitkarlovac.hr in case of any queries regarding our policy of storing and protecting your personal information.

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