Hereby you can read how your personal data that we have collected upon visiting our site will be used:
1. We won’t use your data to send you spam emails.
2. You can ask for termination of email correspondence at any time.
3. You’re entitled to ask for erasing your data at any time.
4. We agree not to sell, publish or distribute your personal data.
5. We agree to collect only vital information that facilitate communication with our users.
The data controller is: Karlovac Tourist Board OIB: 89830216108 Address: Trg Petra Zrinski 3, 47000 Karlovac Contact phone: (+385) 47 615 115 Contact email: info@visitkarlovac.hr The information officer is: Anđelka Mađar, MSc in Economics Address: Trg Petra Zrinski 3, 47000 Karlovac Contact phone: (+385) 47 615 115 Contact email: andjelka.madjar@visitkarlovac.hr
PRIVACY REGULATIONS
In accordance with internal processes, the Karlovac Tourist Board operates by the following rules:
- Data Protection Directive from the year 2015 (DPD)
- General Data Protection Regulation from the year 2018 (GDPR)
Compliance of the website with these regulations will likely mean compliance with data protection and privacy legislation worldwide. If you’re not sure how this applies to your country, please contact us at the following email address: info@visitkarlovac.hr.
CONTACT FORMS
We store the following data upon filling out the contact form or web inquiry when you inform on our services:
- Name and surname
- Email address
- Other information regarding your inquiry
While you’re our client we store information in our system to facilitate communication.
NEWSLETTER
We collect your name and email address through the newsletter registration form. There are fields for changing or deleting data at the bottom of each newsletter. You can also request the modification or deletion of data from our newsletter database via email: info@visitkarlovac.hr.
WEB TRACKING
Our webpage (like most of the other ones) uses Google Analytics to anonymously collect information such as the number of visitors, where they come from, and what pages they have visited. We use that information to better understand visitors who interact with our website.
This website uses the Google Maps service. This is our external service provider, whose content we do not control. Use of the Google Maps service is subject to the currently valid Google Maps/Earth Additional Terms of Service. We do not have information about updates to that document, so please consider it before using the Google Maps service. If you do not agree to the Google Maps Terms of Service, please do not use it. The Google Maps service does not transmit user data to this site.
HOW WE USE YOUR DATA
We collect your contact info in order to understand your needs, provide you a better service, and facilitate communication. If you wish to disable the service, you can do it by visiting the following link: https://tools.google.com/dlpage/gaoptout.
COOKIES
Cookies are part of the code used to recognize and track web browser activity. You can change the settings at any time.
ACCESS TO DATA, CHANGING OR DELETING DATA
- You can demand we don’t use your data to contact you
- You can demand we delete all your personal information
- You can demand we make changes to your personal data at any time
In order to make any of the requests above, contact us at the following email: info@visitkarlovac.hr
SECURITY
We are committed to keeping your personal information safe. In order to prevent unauthorized access to it, we have taken the appropriate procedures to protect your data.
HOW TO CONTACT US
If you have any inquiries regarding our privacy policy and the protection of your personal data, please contact us at the following email address: info@visitkarlovac.hr
COPYRIGHT
The Karlovac Tourist Board claims copyright to the content (texts, pictures, audio and video content, databases, programming code) found on the visitkarlovac.hr website. Unauthorized use of any part of the website will be considered a breach of copyright without the permission of the owner. If you think the Karlovac Tourist Board has breached your copyright, the case will be considered immediately and the disputed content will be removed when the truth of the complaint is established. In case of an unintentional mistake, the Karlovac Tourist Board apologizes to the injured party.
